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One of the industry buzzwords that needs to go to the grave is the user “experience.”
Don’t quote me here, but I recall this buzzword being developed by Microsoft as part of the marketing campaign behind Windows XP.  XP was supposed to be “experience” or “expert” or “Xtra stuPid marketing,” I’m not sure.  Don’t get me wrong, I’m not an XP hater.  But I’m definitely a hater of the term “experience.”